1
Cancellation Policy
- 24+ hours before departure: Full refund (100%)
- 12–24 hours before departure: 75% refund
- 6–12 hours before departure: 50% refund
- Less than 6 hours before departure: No refund
Refund Policy
We understand that travel plans can change. This Refund Policy outlines the terms and conditions for cancellations and refunds on ferry bookings made through FerryFlow.
2
Refund Process
Approved refunds will be processed within 5–7 business days to the original payment method used during booking. Processing times may vary depending on your bank or payment provider.
3
Special Circumstances
In case of ferry cancellations due to weather conditions, technical issues, or operational reasons, passengers will receive a full refund or the option to reschedule at no additional cost.
4
How to Cancel
To cancel your booking, contact our customer support team with your booking reference number. Cancellations must be requested before the departure time to be eligible for a refund.
+91 97732 04372
support.latrixworld@gmail.com
5
Contact Us
For refund-related inquiries, please reach out to us:
support.latrixworld@gmail.com
+91 97732 04372